Accessibility
ACCESSIBILITY
An organization built around dignity and independence cannot ship a website that shuts people out. This is our commitment, our current practice, and how to tell us when we get it wrong.
Last updated: This statement is current as of the most recent site update.
Our commitment
New Chapter God aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Many of the people we serve navigate the web with screen readers, magnification, keyboard-only input, limited data, or older devices. Accessibility is treated as part of the work, not a later fix.
What we build for
- Full keyboard navigation, with a visible focus indicator on every interactive element.
- Semantic headings, landmarks, and labels so screen readers can move through pages predictably.
- Text contrast that meets or exceeds AA thresholds against our navy, gold, and green palette.
- Descriptive alternative text on meaningful images, and decorative graphics hidden from assistive technology.
- Layouts that reflow to small screens and remain usable at 200% zoom without horizontal scrolling.
- Forms with real labels, clear error messages, and no reliance on color alone to convey meaning.
- Reduced-motion support, so scroll animations respect your system preference.
Known limitations
Payment checkout is rendered by our third-party payment processors, and parts of that experience are outside our direct control. Some placeholder photography and documents are still being replaced with accessible, captioned final versions. Where a third-party barrier blocks you from giving or applying, we will complete the process with you directly.
Alternatives
If any part of this site prevents you from donating, volunteering, or requesting help, we will provide the same service another way — by phone, email, or in person. No one should be excluded from support because of how a web page is built.
Tell us about a barrier
Reports of accessibility problems are welcome and taken seriously. Please describe the page, what you were trying to do, and the assistive technology or device you were using. Direct accessibility contact details will be published here as organizational contact information is finalized; until then, use the contact routes on the Get Involved page.
Ongoing review
Accessibility is reviewed as new pages and features are added, using a combination of automated checks, keyboard testing, and screen-reader testing. This statement will be updated as issues are resolved and as formal audits are completed.